About Jennifer

CONTACT jhend zlik at gma il.com

EDUCATION

 2000-2002       Syracuse University                           Syracuse,NY

• Masters in Library Science

1990-1999       Missouri State University                 Springfield,MO

• Bachelor of Science, Psychology
• Minor in Music Education

EXPERIENCE                      

2007-present   The Library Center     Springfield, MO     Collection Services Librarian

• Manages the adult and young adult fiction collections system wide.
• Manages the adult and young adult music collections system wide.
• Manages large print services system wide.
• Responsible for handling department, staff and patron situations when Collection Services Coordinator is not present.   
• Liaison between the staff of ten library branches and the collection services department. Includes the planning and implementation of new collections in new facilities.
• Author of ‘From the Stacks’, a blog promoting the library’s collections as well as an administrator for the library Facebook page.
• Responsible for readers’ advisory training in library system as well as outreach to other library systems.
• Fiction and music specialist for system outreach.
• Continue to work a regular rotation in the reference department to stay current and connected with community.
• System trainer in other areas as needed such as E-reader/Overdrive trainings for the public to meet demand.
• Technology representative for the department. Troubleshoot and communicate with IT department when issues arise.

2005-present   University of Arizona     Tucson,AZ     Adjunct Faculty,SchoolofInformationResources & Library Science

• IRLS 563/588 Readers’ Advisory Services in Public Libraries
• Worked with faculty and students to make the readers’ advisory course an annual part of the curriculum and change course number to reflect its added importance.

2002-2007         Brentwood Library     Springfield,MO     Reference & Young Adult Department Manager

• Manage the reference department team, including young adult services.
• Responsible for handling all building, patron and staff situations when branch manager is not present.
• Responsible for adult fiction and AV budget in branch which includes monitoring and selection of materials.
• District reference committee member focusing on reference services, collections and policy system wide.
• Chair, music committee.  Manages annual budget for the adult and teen recorded music collection.
• Music specialist.  Responsible for building an online music presence.
• Implementation of innovative programs that meet patron demand. Many receiving attention from the local press.
• Fiction specialist system wide with genre specialties of romance and fantasy.  Responsible for developing collections and policy across system. Also responsible for developing themed displays and booklists.
• Readers’ Advisory Trainer for the system including Novelist training and basic and advanced topics in readers’ advisory.
• Book discussion facilitator in branch as well as community book talks and book discussions.

2004-2005         Syracuse University     Syracuse,NY      Adjunct Faculty, School of Information Studies

• IST 600 Adult Popular Fiction and Readers’ Advisory Services. Course received award for excellence in 2006.
• Worked with past leadership to ensure that readers’ advisory will be made available to students on a regular rotation.

1999-2002       Library Center     Springfield,MO     Reference Librarian/Associate

• Assist patrons at busy reference desk, phone and online with their educational and recreational needs.
• As reference librarian, responsible for the building and all staff one night a week.
• Fiction selection assistance for branch materials budget.
• Chair, music committee. Managed and encouraged growth of annual budget for the adult and teen recorded music collection.
• Music specialist.

1993-1999       Kickapoo Prairie Library     Springfield,MO     Reference Assistant

• Assist patrons at busy reference desk and phones with their educational and recreational needs.
• Entering of selections for branch manager and reference manager.
• Responsible for gaps filling at branch.
• Receive and enter patron requests for purchase by the library.
• Implemented and maintained the series notebook for the branch.

TECHNOLOGY SKILLS

• Proficient with Microsoft Office products including Word, Publisher, Excel, PowerPoint and some Access.
• Proficient with several types of e-readers, Adobe Digital Editions and Overdrive.
• Skilled with the Internet, html, FrontPage, D2L and WebCT software.
• Skilled in Blog & RSS technologies including WordPress and Blogger.
• Extensive knowledge of Innovative Interfaces Library system including Millennium circulation, web OPAC, and acquisitions modules.
• Understanding and frequent use of a variety of databases including many Gale Group Products, Ebsco, Learnatest, Mango, Novelist and Reference USA.
• Received intensive training and provides library staff training through Centra technology.
• Experience working with scanners, faxing and Adobe Photoshop.
• PC, printer and database troubleshooting on a daily basis.
• Working knowledge of SAM public pc manager.
• Willingness and experience to jump into any unknown product and learn what it has to offer.

PROFESSIONAL MEMBERSHIPS

• American Library Association
  • RUSA, CODES
• Public Library Association
• MissouriLibrary Association
• Beta Phi Mu, International Library and Information Studies Honor Society, Pi Lambda Sigma Chapter
• Mu Phi Epsilon, Honorary Music Fraternity, alumni member.

AWARDS & HONORS

• 2006 Excellence in Online Teaching Award by the Web-Based Information Science Education (WISE) Consortium.
• Leadership Academy Graduate, Springfield-Greene County Library District